Get in touch
Let's talk.
Whether you're a member, a partner, or simply curious - we'd love to hear from you. Expect a reply within one business day.
Avg. response · under 4 hours
Email us
hello@credeel.com
support@credeel.com
Call us
+91 80 4567 8900
Mon–Sat, 9am to 8pm IST
Visit us
Credeel HQ, Prestige Tower
Koramangala, Bengaluru 560034
Support hours
Chat & email support
available 24 / 7, all year
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Good to know
Frequently asked questions
Quick answers to the things people ask us most.
Yes. Our core membership - including unlimited bill payments, coin rewards and monthly credit score - is free forever. Paid tiers simply unlock more rewards and premium perks.
Extremely. We use 256-bit bank-grade encryption, read-only connections, and biometric authentication. Your credentials are never stored on our servers, and we never sell your data - to anyone.
You earn Credeel coins automatically on every bill payment. Redeem them in the app for cashback, vouchers from 120+ partners, or exclusive members-only experiences. Coins never expire.
Never. Credeel performs a soft inquiry to fetch your score, which has zero impact on your creditworthiness. Check as often as you like.
Our chat and email support run 24/7, with an average first response under four hours. Credeel Black members get a dedicated concierge for instant assistance.