Privacy Policy

Effective Date: July 12, 2026

Welcome to Credeel ("Credeel", "we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use https://credeel.com ("Website") and any services provided through the Website.

By using our Website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

Information you voluntarily provide, including:

• Full name

• Email address

• Phone number

• Company name

• Billing information

• Account credentials

• Profile information

• Any information submitted through contact forms, support requests, or service inquiries

B. Automatically Collected Information

When you visit our Website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Operating system

• Referral URL

• Pages visited

• Time spent on pages

• Clickstream data

• Date and time of access

C. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you signed in

• Improve website functionality

• Remember preferences

• Analyze website traffic

• Measure marketing performance

• Enhance user experience

You can disable cookies through your browser settings, although some features may not function properly.

2. How We Use Your Information

We use collected information to:

• Provide our services

• Create and manage user accounts

• Process payments

• Communicate with you

• Respond to inquiries

• Provide customer support

• Improve our platform

• Analyze website performance

• Detect fraud and unauthorized activity

• Comply with legal obligations

• Send updates, newsletters, or promotional communications (where permitted)

3. AI Services

Credeel may use artificial intelligence technologies to provide certain features or services.

Information submitted to AI-powered features may be processed solely for generating requested outputs, improving service quality, maintaining security, and complying with legal obligations.

Users should avoid submitting highly sensitive personal information unless specifically required.

4. Sharing of Information

We do not sell your personal information.

We may share information with:

• Payment processors

• Cloud hosting providers

• Analytics providers

• Email service providers

• Customer support providers

• Professional advisors

• Government authorities when legally required

All third-party service providers are expected to protect your information appropriately.

5. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services

• Meet contractual obligations

• Resolve disputes

• Comply with legal requirements

• Enforce our agreements

After retention periods expire, information may be securely deleted or anonymized.

6. Data Security

We implement reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Delete your information

• Restrict processing

• Object to certain processing

• Withdraw consent where applicable

• Request a copy of your data

• Lodge a complaint with an applicable data protection authority

To exercise these rights, contact us using the details below.

8. Third-Party Services

Our Website may contain links to third-party websites or integrate third-party services.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Our services are not directed toward children under the age required by applicable law in their jurisdiction. We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

10. International Data Transfers

Your information may be stored or processed in countries outside your country of residence.

Where required, we implement appropriate safeguards to protect personal information during international transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with an updated Effective Date. Continued use of the Website after changes become effective constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us through the contact information provided on our Website.

Website: https://credeel.com

13. Legal Compliance

This Privacy Policy is intended to align with applicable privacy laws, including, where relevant:

• General Data Protection Regulation (GDPR)

• UK GDPR

• California Consumer Privacy Act (CCPA), as amended

• India's Digital Personal Data Protection Act (DPDP Act), where applicable

Nothing in this Privacy Policy limits any rights granted under applicable law.

Thank you for trusting Credeel.